For the purposes of these Terms and Conditions, the customer shall be referred to as "You" , and Shred Academy as "We" or "Us".
1. All goods supplied are new, unless otherwise specified in the item description. All DVD titles are DVD-R unless otherwise stated.
2. All sales are final, unless goods are found to be faulty. In such cases, a full refund will be given on receipt of the returned goods. It is up to You to ensure faulty goods are received by Us, ie returned via a trackable method. We cannot be held responsible for Loss of Items returned to us in the mail.
3. New DVDs will be as described, ie, New and Unused. These may not always be factory sealed.
4. Goods will not be despatched until cleared funds are received.
5. We do not carry a full stock of all items, so please allow up to 28 days for delivery.
6. If any item sent by Us does not arrive at its destination, no refund or replacement product will be supplied unless upgraded delivery is purchased.
7. No refund or replacement product will be given for any items sent to an incorrect address, as supplied by You.
8. We reserve the right to amend our prices at any time.
9. All your personal details you supply at the time of registration and at any future date therein, will only be used by Us and at no point will these be supplied or made available to any 3rd party. The only exceptions to this are as detailed under Our Privacy Notice.
12. Sometimes the DVD case artwork may differ from what is shown on the website. The actual movie will be as shown.
13. If a title is no longer in production or we find it difficult to supply, a full refund will be given and there will be no further liability on us to complete this part of your order.
14. We reserve the right to cancel any sale should we find an error has been made by Us in respect of the pricing of the item on the website. In these cases, we may offer you the option of paying an additional amount, or we will refund your payment in full. This will clear us from any further liability to supply the item.
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